Name and Address of the Controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is Freizeit-Mechernich GmbH (hereinafter: Freizeit-Mechernich), An der Zikkurat 2, 53894 Mechernich, Email: verwaltung@Freizeit-Mechernich.de, Phone: 02256 / 95 79 - 0, Fax: 02256 / 95 79 - 19

General Information on Data Processing

1. Scope of Processing of Personal Data

   We collect and use personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The collection and use of personal data of our users regularly takes place only with the user’s consent. An exception applies in cases where obtaining prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

2. Legal Basis for the Processing of Personal Data

   If we obtain the consent of the data subject for processing personal data, Art. 6(1)(a) GDPR serves as the legal basis.

   If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, Art. 6(1)(b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for carrying out pre-contractual measures.

   If processing personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6(1)(c) GDPR serves as the legal basis.

   In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6(1)(d) GDPR serves as the legal basis.

   If processing is necessary to safeguard a legitimate interest of our company or a third party, and the interests, fundamental rights, and freedoms of the data subject do not outweigh the aforementioned interest, Art. 6(1)(f) GDPR serves as the legal basis for processing.

3. Data Deletion and Storage Duration

   The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in EU regulations, laws, or other provisions to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the aforementioned standards expires unless there is a necessity for further storage of the data for contract conclusion or contract fulfillment.

Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

   Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device. The following data is collected:

   • Information about the browser type and version used
   • The user’s operating system
   • Date and time of access
   • Websites from which the user’s system reaches our website

   The data is stored in anonymized form in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal Basis for Data Processing

   The legal basis for the temporary storage of the data and log files is Art. 6(1)(f) GDPR.

3. Storage Duration

   The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of data collection for providing the website, this is the case when the respective session is terminated.

4. Objection and Removal Option

   The collection of data for providing the website and the storage of data in log files is essential for the operation of the website. Consequently, there is no possibility for the user to object.

Use of Cookies

1. Description and Scope of Data Processing

   Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables unique identification of the browser when the website is accessed again.

   We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

   The following data is stored and transmitted in cookies:

2. Legal Basis for Data Processing

   The legal basis for processing personal data using cookies is Art. 6(1)(f) GDPR.

3. Purpose of Data Processing

   The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be provided without the use of cookies. For these functions, it is necessary that the browser is recognized even after a page change.

   We require cookies for the following applications:

   • Retention of cookie settings

   The user data collected through technically necessary cookies is not used to create user profiles.

   Our legitimate interest in processing personal data under Art. 6(1)(f) GDPR also lies in these purposes.

4. Storage Duration, Objection, and Removal Option

   Cookies are stored on the user’s computer and transmitted to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, not all functions of the website may be fully usable.

Contact Form and Email Contact

1. Description and Scope of Data Processing

   Our website features a contact form that can be used for electronic communication. If a user utilizes this option, the data entered in the input mask will be transmitted to us and stored. This data includes:

   • The user's email address

   Additionally, the following optional data may be provided:

   • The user's first and last name
   • Phone number
   • Message

   At the time of sending the message, the following data is also transmitted and stored:

   • The user's IP address
   • Date and time of submission

   For the processing of the data, the user's consent is obtained as part of the submission process and reference is made to this privacy policy.

   Alternatively, contact can be made via the provided email address. In this case, the user's personal data transmitted via email will be stored.

   Your personal data will not be disclosed to third parties for purposes other than those listed below. We will only share your personal data with third parties if:

   • You have given your explicit consent pursuant to Art. 6(1)(a) GDPR,
   • the disclosure pursuant to Art. 6(1)(f) GDPR is necessary for the establishment, exercise, or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
   • in the event that there is a legal obligation for disclosure pursuant to Art. 6(1)(c) GDPR, or
   • this is legally permissible and necessary pursuant to Art. 6(1)(b) GDPR for the processing of contractual relationships with you.

2. Legal Basis for Data Processing

   The legal basis for processing data in the presence of the user’s consent is Art. 6(1)(a) GDPR.

   The legal basis for processing data transmitted as part of an email contact is Art. 6(1)(f) GDPR. If the email contact aims at the conclusion of a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR.

3. Purpose of Data Processing

   The processing of personal data from the input mask is solely used for handling the contact request. In the case of contact via email, this also constitutes the necessary legitimate interest in processing the data. The additional personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our IT systems.

4. Storage Duration

   The data will be deleted as soon as it is no longer required to fulfill the purpose for which it was collected. For personal data from the input form of the contact form and those sent via email, this is the case when the respective conversation with the user is terminated. The conversation is deemed terminated when it can be inferred from the circumstances that the relevant matter has been conclusively clarified.

   Any additional personal data collected during the sending process will be deleted at the latest after seven days.

5. Objection and Removal Option

   The user has the possibility at any time to withdraw their consent to the processing of personal data. If the user contacts us via email, they may object to the storage of their personal data at any time. In this case, the conversation cannot be continued.

   If you wish to exercise your right of withdrawal or objection, simply send an email to verwaltung@Freizeit-Mechernich.de

External Content and/or Data Processing Outside the EU

Our website uses active JavaScript content from external providers. By accessing our website, these external providers may receive personal information about your visit. This may involve the processing of data outside the EU. You can prevent this by installing a JavaScript blocker such as the browser plugin 'NoScript' (www.noscript.net) or disabling JavaScript in your browser. This may lead to functional restrictions on websites you visit.

Our site loads JavaScript code from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). If you have JavaScript enabled in your browser and have not installed a JavaScript blocker, your browser may transmit personal data to Google. For more information, please refer to Google's privacy policy: http://www.google.de/intl/en/policies/privacy/

To completely prevent the execution of JavaScript code from Google, you can install a JavaScript blocker (e.g., www.noscript.net or www.ghostery.com).

Our website also uses Google APIs provided by Google Inc. These APIs allow data such as your IP address to be transmitted to Google. You can prevent the collection and transmission of personal data (especially your IP address) to Google as well as the processing of this data by Google by disabling JavaScript execution in your browser or installing a tool such as 'NoScript' (www.noscript.net).

Rights of the Data Subject

If your personal data is processed, you are considered a data subject under the GDPR, and you have the following rights against the controller:

1. Right to Information

   You may request confirmation from the controller as to whether personal data concerning you is being processed.

   If such processing exists, you can request information from the controller about the following:

   1. The purposes for which the personal data is processed.
   2. The categories of personal data that are processed.
   3. The recipients or categories of recipients to whom the personal data concerning you has been disclosed or is still being disclosed.
   4. The planned duration of storage of your personal data or, if specific details are not possible, criteria for determining the storage duration.
   5. The existence of a right to correction or deletion of personal data concerning you, a right to restriction of processing by the controller, or a right to object to this processing.
   6. The existence of a right to lodge a complaint with a supervisory authority.
   7. All available information about the origin of the data if the personal data is not collected from the data subject.
   8. The existence of automated decision-making, including profiling, pursuant to Art. 22(1) and (4) GDPR and—at least in these cases—meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

   You have the right to request information on whether personal data concerning you is transferred to a third country or an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

2. Recht auf Berichtigung

   Sie haben ein Recht auf Berichtigung und/oder Vervollständigung gegenüber dem Verantwortlichen, sofern die verarbeiteten personenbezogenen Daten, die Sie betreffen, unrichtig oder unvollständig sind. Der Verantwortliche hat die Berichtigung unverzüglich vorzunehmen.

3. Right to Rectification

   You have the right to request the rectification and/or completion of your personal data by the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction without undue delay.

4. Right to Restriction of Processing

   Under the following conditions, you may request the restriction of the processing of your personal data:
   1. If you contest the accuracy of your personal data for a period enabling the controller to verify the accuracy of the personal data.
   2. If the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of their use.
   3. If the controller no longer needs the personal data for processing purposes, but you require them for the establishment, exercise, or defense of legal claims.
   4. If you have objected to processing pursuant to Art. 21(1) GDPR and it is not yet determined whether the legitimate reasons of the controller override yours.
   If the processing of your personal data has been restricted, these data may only be processed (apart from storage) with your consent, for the establishment, exercise, or defense of legal claims, for the protection of another natural or legal person, or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been imposed under the above conditions, you will be informed by the controller before the restriction is lifted.

5. Right to Erasure

   1. Obligation to Delete: You may request that the controller erase your personal data without undue delay, and the controller is obliged to erase this data immediately if one of the following reasons applies:
      1. The personal data concerning you is no longer necessary for the purposes for which they were collected or otherwise processed.
      2. You withdraw your consent on which the processing is based according to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal ground for the processing.
      3. You object to the processing pursuant to Art. 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21(2) GDPR.
      4. The personal data concerning you has been processed unlawfully.
      5. The erasure of the personal data concerning you is required for compliance with a legal obligation under Union or Member State law to which the controller is subject.
      6. The personal data concerning you was collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR.
   2. Notification to Third Parties: If the controller has made the personal data concerning you public and is obliged pursuant to Art. 17(1) GDPR to erase them, they shall take reasonable steps, including technical measures, taking into account available technology and implementation costs, to inform controllers processing the personal data that you, as the data subject, have requested the deletion of any links to, or copies or replications of, this personal data.
   3. Exceptions: The right to erasure does not apply if processing is necessary
      1. For exercising the right of freedom of expression and information.
      2. For compliance with a legal obligation that requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
      3. For reasons of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) as well as Art. 9(3) GDPR.
      4. For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in section (a) is likely to render impossible or seriously impair the achievement of the objectives of that processing.
      5. For the establishment, exercise, or defense of legal claims.

6. Right to Notification

   If you have exercised your right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom the personal data concerning you has been disclosed, unless this proves impossible or involves disproportionate effort.

   You have the right to be informed about these recipients by the controller.

   .

7. Right to Data Portability

   You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used, and machine-readable format. You also have the right to transmit those data to another controller without hindrance from the controller to whom the personal data were provided, provided that:

   1. The processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR, and
   2. The processing is carried out by automated means.

   In exercising this right, you also have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.

   The right to data portability does not apply to processing personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

8. Right to Object

   You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.

   The controller will no longer process your personal data unless they can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

   If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling related to such direct marketing.

   If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

   You have the option to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

9. Right to Withdraw Consent

   You have the right to withdraw your data protection consent declaration at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

10. Automated Individual Decision-Making, Including Profiling

    You have the right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

    1. is necessary for entering into, or the performance of, a contract between you and the controller,
    2. is authorized by Union or member state law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
    3. is based on your explicit consent.

    However, such decisions may not be based on special categories of personal data referred to in Article 9(1) GDPR unless Article 9(2)(a) or (g) GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.

    In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, which include at least the right to obtain human intervention on the part of the controller, to express your point of view, and to contest the decision.

11. Right to Lodge a Complaint with a Supervisory Authority

    Regardless of any other administrative or judicial remedy, you have the right to lodge a complaint with the following supervisory authority if you believe that the processing of your personal data violates the GDPR: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia P.O. Box 20 04 44 40102 Düsseldorf or Kavalleriestraße 2-4 40213 Düsseldorf Tel.: 02 11/384 24-0 Fax: 02 11/384 24-10 E-Mail: poststelle@ldi.nrw.de Website: http://www.ldi.nrw.de The supervisory authority where the complaint has been filed informs the complainant about the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.li>

Data Security

We use the common SSL (Secure Socket Layer) protocol within website visits in conjunction with the highest encryption level supported by your browser. Typically, this is 256-bit encryption. If your browser does not support 256-bit encryption, we fall back on 128-bit v3 technology. You can recognize whether an individual page of our website is encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.

Additionally, we employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

Validity and Changes to This Privacy Policy

This privacy policy is currently valid and is dated July 2018.

Due to the further development of our website and offers, or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed at any time on the website at http://www.eifel-therme-zikkurat.de/datenschutz.

Consumer Dispute Resolution

We do not participate in consumer dispute resolution proceedings under the Consumer Dispute Resolution Act (VSBG).

The European Commission has set up an online dispute resolution (ODR) platform. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase and service contracts. You can access the platform at the following link: http://ec.europa.eu/consumers/odr.